Privacy Policy

Effective Date: March 3, 2025

Totals Health Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Totals Health mobile application.

1. Information We Collect

We collect the following types of information when you use the Application:

Personal Information (Provided by You)

  • Name, email address, and account details (if an account is created).
  • Any nutrition or health-related data you choose to enter into the Application.

Automatically Collected Information

  • Device information (e.g., model, operating system, app version).
  • Usage data (e.g., features used, frequency, crash reports).
  • IP address and general location (for analytics and troubleshooting).

Food & Nutrition Data

  • Images of food that you upload for nutrition analysis.
  • AI-generated nutrition estimates based on your images.
  • User-generated nutrition logs and tracking data.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide core app functionality - analyzing food images and providing estimated nutritional data.
  • To improve user experience - understanding how users interact with the app to enhance features.
  • To personalize recommendations - adjusting insights based on your nutrition history.
  • To ensure security & prevent misuse - detecting and preventing fraudulent or unauthorized use.
  • To comply with legal obligations - where required by applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share certain data under these conditions:

Service Providers & Third-Party Tools

We use third-party services to help operate the Application, including:

  • AI-powered food recognition & nutrition analysis
  • Cloud storage providers (for image processing and data storage)
  • Analytics & crash reporting services (e.g., Google Analytics, Firebase)

These third parties only receive data necessary to perform their functions and are obligated to protect your privacy.

Legal Compliance & Safety

We may disclose your information if required by law or to protect against fraudulent, harmful, or illegal activity.

4. Data Storage & Security

We take reasonable security measures to protect your data, including:

  • Encryption of stored data where applicable.
  • Secure authentication for account access.
  • Limited data retention - we store data only as long as necessary.

However, no online system is 100% secure. We recommend that you use a strong password and protect your device.

5. Data Retention

We keep your data only as long as necessary to fulfill the purposes outlined in this policy.

  • If you delete your account, we permanently remove your personal data.
  • Anonymous analytics data may be retained for research and app improvement.

6. Children's Privacy

The Application is not intended for children under 13 years of age (or under 16 in some jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the Application and on our website. Continued use of the Application after any changes constitutes acceptance of the revised policy.

8. Contact Us

Questions about this Privacy Policy?

help@totals.health